VI.
Evaluation of Participation
A. Importance of Evaluation
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- Objective
Efficiency check of the invitation campaign (direct mailings).
- Method
Documentation of the reactions to the invitations: Answers, reactions to second mailing and telephone contacts, accepted invitations at the booth.
- Assessment
A cost-effective instrument. The results can be used for a differentiated re-working of the visitors. Visitors met at the booth have to be treated differently than customers who haven't
accepted the invitation.
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