VI. Evaluation of Participation
A. Importance of Evaluation

  • Objective
    Efficiency check of the invitation campaign (direct mailings).
  • Method
    Documentation of the reactions to the invitations: Answers, reactions to second mailing and telephone contacts, accepted invitations at the booth.
  • Assessment
    A cost-effective instrument. The results can be used for a differentiated re-working of the visitors. Visitors met at the booth have to be treated differently than customers who haven't accepted the invitation.

 

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