VI. Evaluation of Participation
A. Importance of Evaluation

  • Objective
    Investigation of complex and individual surveys of the exhibitors.
  • Method
    Verbal, written and computer-assisted interviews with the stand visitors. Interviews last approx. 5 to 20 minutes depending on subject and surroundings.
  • Assessment
    Expensive control and market research instrument. Evaluated: Stand visitor structures (short interviews); Judgement of the booth (e.g. information offer, choice of the exhibits, quality of the customer contact, attractiveness of the booth).
Advantages are to discover observable reactions of the visitors (e.g. to exhibits, special events); but also to analyze e.g. attitudes, opinions. No sample inquiry ensured; interviewers can have influence on the reply. Structure of the people asked can be one-sided.
back footnote go on