III. Benefits of Exhibitions
B. Importance for Exhibiting Enterprises

Cluster II: “Communication-oriented relationship-managers”

  • Aim their efforts primarily at implementing communication objectives
  • Prefer international trade fairs that are accompanied by other events, all of which are informational in nature
  • Aim to demonstrate their ability to solve problems
  • Priority is given to analysis of protocols of conversation and structural composition
  • They are strong adherents to Customer Relationship Management techniques (CRM)

Cluster III: “Competition-oriented representatives”

  • Are only rarely concerned with specific goals
  • Prefer a position within a heterogeneous group of exhibitors and most often participate in national and regional trade fairs
  • Are willing to compete and watch rival activities closely, often adopting their tactics, especially stand design
  • Success is measured in terms of visitor numbers

Cluster IV: “Hybrid exhibitors”

  • Do not set extraordinary goals, although employee motivation as a goal is common
  • Tend towards international trade shows because of their informational nature

 

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